Shipping policy

Shipping Policy

Last updated: July 2026

At BeamCaps™, we're committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

During periods of high demand, promotions, holidays, or new product launches, processing times may be slightly longer. We appreciate your patience and will always work to dispatch your order as quickly as possible.

Shipping Times

Estimated delivery times vary depending on your location.

Australia

  • Standard Shipping: 5–10 business days

United States

  • Standard Shipping: 5–10 business days

Canada

  • Standard Shipping: 6–12 business days

United Kingdom

  • Standard Shipping: 5–10 business days

New Zealand

  • Standard Shipping: 5–10 business days

International

  • Delivery times generally range between 7–15 business days depending on your country and local customs processing.

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, customs clearance, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update after shipment.

Shipping Costs

Shipping costs are calculated during checkout.

From time to time, BeamCaps™ may offer Free Shipping promotions, which will be displayed on our website when available.

Incorrect Addresses

Please ensure your shipping address is correct before completing your purchase.

BeamCaps™ is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, please contact us as soon as possible. While we'll do our best to assist, we cannot guarantee changes can be made once an order has entered processing.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays can occasionally occur.

If your tracking has not updated for an extended period or you believe your parcel has been lost, please contact our support team and we'll work with the shipping carrier to investigate your shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

  • Your order number

  • Photos of the item received

  • A brief description of the issue

We'll work quickly to resolve the matter.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact our customer support team through our Contact Us page.

We'll be happy to assist you.

This version is written in a professional, ecommerce-friendly style and avoids overpromising delivery times while fitting the premium image you've been creating for BeamCaps.